Senior GM Jesenne posted a very helpful thread today on the forums that outlines the circumstances in which you should ignore or report people.
With all the hulabaloo lately along the lines of “OMG, F2P is ruining my game because they are all 12 year olds with potty mouths!”, this is a great post. I had tried to post something similar, however because people took it off in a random direction and resorted to name-calling, it got closed.
I think my favorite line is:
“Ohmahgoose, did you hear what they just said?!?”